Terms and Conditions

Welcome to SparkLoom. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our platform.

Use of Our Website

You agree to use our website for lawful purposes only and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited activities include but are not limited to:

  • Violating any applicable laws or regulations
  • Attempting to gain unauthorized access to our systems
  • Transmitting any harmful code or malware
  • Impersonating any person or entity

Product Information and Pricing

We strive to provide accurate product descriptions and pricing information. However, we reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.

Ordering and Payment

By placing an order, you are making an offer to purchase our products. All orders are subject to acceptance and availability. We reserve the right to refuse any order without giving reason. Payment must be made in full before the dispatch of your order.

Shipping and Delivery

Delivery times may vary depending on your location and the products ordered. While we aim to meet all delivery estimates, delays can occasionally occur that are outside of our control.

Returns and Refunds

We offer a 30-day return policy for most items. Products must be returned in their original condition and packaging. Custom or personalized items may not be eligible for return unless faulty.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of SparkLoom and protected by copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

Limitation of Liability

SparkLoom shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected]. We appreciate your business and are committed to providing exceptional lighting solutions for your home.